FILHET-ALLARD SA
Holding
Listed in the Bordeaux register of companies under number B 464 201 243 S.A au capital de 879.040 €
Rue Cervantès MERIGNAC 33735 BORDEAUX CEDEX 9
FILHET-ALLARD ET CIE
Insurance broker
Listed in the Bordeaux register of companies under number B 393 666 581
Limited company with capital of €1.214.070
Head office : rue Cervantès MERIGNAC 33735 BORDEAUX CEDEX 9
Mandatory information in accordance with the rules governing insurance arbitration:
- Our ORIAS number is 07 000 514 (Orias website : www.orias.fr)
- Our business is monitored by the French prudential oversight body (Autorité de Contrôle Prudentiel et de Résolution (ACPR), 4 place de Budapest, CS 92459, 75436 Paris Cedex 09, France)
- Our company has no ownership ties to any insurance companies
- Our company has no ownership ties to any insurance companies. Our company is under no contractual obligation with regard to exclusivity (we will be happy to provide the name of any insurance companies we work with on request).
FILHET-ALLARD CRÉDIT
Insurance broker
Listed in the Bordeaux register of companies under number B 402 282 594
Limited company with capital of €120,000
Siège social : Parc de Cabanis, 2 rue de Cabanis 31240 L’UNION
Mandatory information in accordance with the rules governing insurance arbitration :
- Our ORIAS number is 07 000 514 (Orias website : www.orias.fr)
- Our business is monitored by the French prudential oversight body (Autorité de Contrôle Prudentiel et de Résolution (ACPR), 4 place de Budapest, CS 92459, 75436 Paris Cedex 09, France).
- Our company has no ownership ties to any insurance companies.
- Our company is under no contractual obligation with regard to exclusivity (we will be happy to provide the name of any insurance companies we work with on request).
FILHET-ALLARD MARITIME
Insurance broker
Limited company with capital of € 500.000
Limited company with capital of € 500.000
Head office: rue Cervantès, Merignac, 33735 Bordeaux Cedex 9, France
Mandatory information in accordance with the rules governing insurance arbitration:
- Our ORIAS number is 07 000 674www.orias.fr)
- Our business is monitored by the French prudential oversight body (Autorité de Contrôle Prudentiel et de Résolution (ACPR), 4 place de Budapest, CS 92459, 75436 Paris Cedex 09, France).
- • Our company has no ownership ties to any insurance companies.
- Our company is under no contractual obligation with regard to exclusivity (we will be happy to provide the name of any insurance companies we work with on request).
TREFFEL ASSURANCES
Insurance broker
Listed in the Périgueux register of companies under number 421 846 775
Limited company with capital of € 25.200
14 Rue Maleville – 24000 PERIGUEUX
Mandatory information in accordance with the rules governing insurance arbitration :
- Our ORIAS number is 07 024 161 (Orias website : www.orias.fr))
- Our business is monitored by the French prudential oversight body (Autorité de Contrôle Prudentiel et de Résolution (ACPR), 4 place de Budapest, CS 92459, 75436 Paris Cedex 09, France).
- Our company has no ownership ties to any insurance companies
- Our company is under no contractual obligation with regard to exclusivity (we will be happy to provide the name of any insurance companies we work with on request).
AMV
Insurance Broker
Listed in the Bordeaux register of companies under number B 330 540 907
Limited company with capital of € 280.200
Head Office : 2 rue Miguel de Cervantès 33700 Mérignac
Mandatory information in accordance with the rules governing insurance arbitration:
· Notre numéro ORIAS est le 07 000 513 (site web ORIAS : www.orias.fr)
· Our company has no capital link with an insurance company or contractual obligation of exclusivity.
· Insurance broker practicing according to b) of article L521-2 II 1 of the insurance code (the list of our suppliers can be sent to you on request).
· Our business is monitored by the French prudential oversight body (Autorité de Contrôle Prudentiel et de Résolution (ACPR), 4 place de Budapest, CS 92459, 75436 Paris Cedex 09, France).
· Our company achieves more than 30% of its turnover with the insurance company EQUITE.
CLAIMS PROCESSING :
HOW TO SUBMIT A COMPLAINT
We make every effort to meet your expectations and bring you satisfaction.
In case of dissatisfaction, you can address your complaint to your dedicated contact.
· Our representative will confirm receipt within the 10 days following receipt of your message.
- They will immediately forward your complaint to their supervisor.
- You will receive a reply within the two months following receipt of your message.
- If you are not satisfied with the response, you may then inform the complaints department of the issue in writing.
- Our complaints department will confirm receipt within the 10 days following receipt of your message.
- You will receive a reply within the two months following receipt of your message.
COMPLAINTS DEPARTMENT CONTACT DETAILS :
Filhet-Allard & Cie – Service réclamation clientèle
Assurance risques d’entreprises
Rue Cervantès – Mérignac
33735 Bordeaux Cedex 9
reclamations_facie@filhetallard.com
Tel: +33 (0)5 56 18 07 03
Filhet-Allard Crédit– Service réclamation clientèle
Rue Cervantès – Mérignac
33735 Bordeaux Cedex 9
reclamations_facie@filhetallard.com
Tel : 05 56 18 12 10
Filhet-Allard Maritime– Service réclamation clientèle
Rue Cervantès – Mérignac
33735 Bordeaux Cedex 9
Reclamation@famarit.com
Treffel Assurances– Service réclamation clientèle
Rue Cervantès – Mérignac
33735 Bordeaux Cedex 9
reclamations_facie@filhetallard.com
Tel : 05 56 18 12 10
AMV – Service réclamation clients
33735 BORDEAUX-CEDEX 9
DOCUMENT RETENTION
Any documents related to your complaint will be kept for up to five years from the date on which they are received.
WHAT YOU CAN DO IF WE FAIL TO MEET YOUR EXPECTATIONS
If the aforementioned steps fail to produce a solution, you may then contact the ombudsman at La Médiation de l’Assurance, an organisation that provides a free service to resolve any disputes and reach an amicable settlement between an insured party and an insurance company or insurance broker.
Please submit your details, including as much information as possible (along with any supporting documents) to the following address :
La Médiation de l’assurance
TSA 50 110
75 441 Paris Cedex 09
You can also seize the Insurance Mediator electronically: www.mediation-assurance.org
DESIGN & HOSTING
Site created with the collaboration of the DANDELION agency : www.agence-dandelion.fr
COPYRIGHT FILHET-ALLARD
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Any unauthorised reproduction or use of website content other than for personal, private consultation is strictly prohibited.
